Red Seal Cosmetology Practice Exam

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What is a common way to lose a client?

  1. Offering too many services

  2. Rush through a service

  3. Providing detailed consultations

  4. Asking for feedback

The correct answer is: Rush through a service

Rushing through a service can lead to dissatisfied clients who feel their needs were not met. Offering too many services may actually benefit some clients by offering more options, so it may not result in losing a client. Providing detailed consultations and asking for feedback are positive ways to improve client satisfaction and retention.

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